Most forms of treatment within the health insurance, need a doctor’s referral. We therefore advise you to always start with contacting your own doctor, before submitting your claim, so that your doctor can examine you and refer you to the relevant treatment.
We always recommend treatment within our quality-assured network. However, in a wide range of treatments, you will have the possibility to choose a provider outside our network.
We initiate treatment, examination, scanning or similar, in a public or private setting, within 10 weekdays.
If we refer you to treatment in a private hospital or clinic, we will refer you to a relevant provider in our providers’ network.
Please note that the insurance only covers reimbursement for treatments that are pre-approved by us. Therefore, you may only start your treatment, once your claim is approved.