Call us at 08 4000 6121

Weekdays 9-17 
Weekends 9-12

If you call outside our opening hours, you are transferred to our emergency hotline.

Make a claim or access information regarding an existing claim.

Practical info

Acute crisis assistance

Should you need acute psychological crisis counseling we are on call 24/7. Call our Health Team on phone number 08-4000 6121. If you call outside business hours, you will be redirected to our acute crisis hotline.

Wait time

There may be wait time on the phone when many people call in simultaneously. This is typically in the mornings/mid-mornings and at the beginning of the week. You can always enter your phone number in our intelligent phone system. It ensures that you hold your priority in the phone queue and will be called up shortly after, without having to wait on the phone.

Recording of calls

All telephone contact with the Health Team is recorded, both incoming and outgoing calls. These recordings are used for documentation and educational purposes. Recordings are deleted continuously and stored for a maximum of 6 months.

Contact our Health Team

Health Team

Please contact our health team if you have any questions regarding an ongoing- or a new case.

Please use your userportal “MitDSS” when communicating with us, and if you have more than one case remember to choose the correct one when contacting us.

Alternative give us a call.

Our opening hours are:

Monday to Friday:                09.00-17.00

Weekends:                           09.00-12.00

 

Link: MitDSS

Mobil:
+4570206121

Contact our Customer Service Team

Customer- and brokerage team

Please contact our customer- and brokerage team if you have any questions regarding registration, termination, policy, prices, insurance agreements, login to user portals and more.

Our opening hours are:

Monday to Friday:                09.00-16.00

Mobil:
+4570206121

Contact our Sales Team

Contact our Sales Team

Our sales team is ready, if you as a company or broker have any questions regarding our health insurance and how we could assist you.

Contact our Finance and Accounting Team

Contact our Finance and Accounting Team

Contact our Finance and Accounting Team for questions about submitted invoices, reimbursement of expenses, etc. Our phones are open every weekday at 9:00 to 16:00. For more on reimbursement - go to the customer service section.

Mobil:
+4570206121

Contact our HR and Communications Team

Contact our HR and Communications Team

For all inquiries regarding HR and Communication

Contact our Data Protection Team

Contact our Data Protection Team

For questions about data protection or your rights under the GDPR, please contact our data protection team.

Contact our DPO

Contact our DPO
You have the opportunity to contact our DPO (data protection officer) at the law firm Bech Bruun. Contact Bech Bruun on all weekdays between 9-16.

Contact our Press Officer

Morten Huse Eikrem-Jeppesen
For press-related questions, contact our Press Officer from PressConnect, Morten Huse Eikrem-Jeppesen