The following terms of trade apply when you purchase insurance from Forsikringsselskabet Dansk Sundhedssikring A/S (hereinafter referred to as "Dansk Sundhedssikring").
Conditions for the insurance offer
The price is calculated based on the information you have provided, including information about previous claims. If any of this information is incorrect, it may result in us changing the terms/price retroactively from the agreement's inception or the insurance being canceled or terminated with 14 days' written notice.
Prices are stated in Danish kroner.
Outstanding debt and RKI
The offer also requires that you and/or the covered individuals:
- Do not have debt to Dansk Sundhedssikring or another insurance company
- Have not previously been denied membership in Dansk Sundhedssikring or have been terminated by Dansk Sundhedssikring or another insurance company
- Are not registered in RKI or the Debtor Register
Dansk Sundhedssikring can change the terms/price or terminate the insurance with 14 days' written notice if it is subsequently found that you and/or the covered individuals do not meet the above conditions.
Payment
When you order insurance on ds-sundhed.dk, you will receive an email with payment instructions within a few business days. It is possible to sign up for payment via Betalingsservice (BS).
To pay for the insurance monthly, it is required that the payment is registered with PBS or another automatic collection service.
Fees and Charges
The price you have been quoted includes all legally required contributions and fees that are normally charged when you purchase insurance.
You can read more about our fees and charges here.
Receipt for purchase of insurance
Immediately after you purchase insurance on ds-sundhed.dk, you will receive a receipt email.
Communication
We send letters and documents digitally. We use digital platforms such as e-Boks, the insurance company's user portal, and mit.dk to communicate with you about your insurance. Through digital platforms, we send invoices, notifications, premium increases, and similar documents about your insurance. It is possible to switch to physical mail by contacting sundhedsforsikring@ds-sundhed.dk.
Check that the information in your policy is correct
When you receive your policy, it is important that you review it and ensure that the information is correct. Incorrect information could result in losing all or part of your right to compensation.
Right of withdrawal
If you regret your purchase, you have a 14-day right of withdrawal from the day you receive your policy. If you wish to exercise your right of withdrawal, you must contact Dansk Sundhedssikring by writing to sundhedsforsikring@ds-sundhed.dk or by calling us at 70 20 61 21.
We process your personal data when you purchase insurance from us
When you purchase insurance from Dansk Sundhedssikring, we process your personal data to manage your insurance. You can read more about which data and how we process them in our privacy policy.
Supervision and Guarantee Fund
Dansk Sundhedssikring is supervised by the Danish Financial Supervisory Authority and is a member of the Guarantee Fund for non-life insurance companies.