You can find a description of your insurance terms by logging in to My DSS. You can find the overall insurance terms here. If you have any questions regarding your coverage, you can contact our Health team on telephone +45 70 20 61 21.

Your health insurance cover the treatment of a wide range of illnesses, disorders and injuries. You can get more information, by reading the overall insurance terms of contacting our Health Team on telephone +45 7020 6121.

The insurance cover a wide range of treatments, which are approved and used in the public health care system. You can read more about what the insurance covers, in the insurance terms.

Examples of what the insurance does not cover:

  • Cosmetic treatments, hanging eyelids, obesity surgeries.
  • Emergency treatment, for example on-call doctor, emergency room, blood clot, ischemic heart disease and other illnesses that require quick assistance.
  • Veneral diseases, prevention, infertility treatment.
  • Congenital disorders.
  • Vaccinations and health check-ups.
  • Glasses, contact lenses, hearing aid, hearing and vision tests, dental treatment.
  • Alternative and experimental treatment.
  • Chronical/lasting diseases, which have been diagnosed before your insurance with Dansk Sundhedssikring.

Read more in your terms on My DSS.

Dansk Sundhedssikring initiates treatment, examination, scanning or similar, in public or private setting, within 10 weekdays.

If we refer you to a private hospital or a private clinic within our network, we will send a guarantee of payment directly to the clinic, and they will thereafter send the bill directly to us. Therefore, you should not pay for the treatment yourself.

We always advice you to start with a visit to your own general practitioner wo get your need for treatment evaluated. Your doctor will typically issue a referral for treatment. Thereafter you report your claim by contacting our Health Team by telephone +45 7020 6121 or you can submit your claim online via My DSS. Remember to attach your referral.

If we approve your treatment, we will normally recommend you choosing a provider within our quality-assured network of providers.

Regarding treatment with a psychologist of physiotherapist, you will be contacted by a therapist from our network within 24 hours, where they will agree on a time with the provider, who can meet your treatment needs.

Regarding treatment with a chiropractor the nurse (from our medical team) will help you find a clinic within our quality-assured network and you will be sent the contact details of that clinic, which you then can contact.

You should not pay for the treatment yourself, when you use our network of providers.

 You should not pay for the treatment yourself, when you use our network of providers. The bill will be settled directly between the provider and Dansk Sundhedssikring

The bill will be settled directly between the provider and Dansk Sundhedssikring.

 

We always recommend treatment within our quality-assured network. However, in a wide range of treatments, you will have the possibility to choose a provider outside our network.

We initiate treatment, examination, scanning or similar, in a public or private setting, within 10 weekdays.

If we refer you to treatment in a private hospital or clinic, we will refer you to a relevant provider in our providers’ network.

Please note that the insurance only covers reimbursement for treatments that are pre-approved by us. Therefore, you may only start your treatment, once your claim is approved.

You can make a claim via your profile on My DSS or by contacting our Health team by telephone +45 70 20 61 21 all weekdays from 9-17 and weekends from 9-17.

We will set you up for the relevant treatment in public or private setting.

If your treatment is provided by a private hospital or clinic, we have a nationwide cooperation with a vast range of private hospitals and clinics and our Health Team will refer you to a relevant hospital or clinic that we cooperate with. We continuously assure the quality with our partners of cooperation from a wide range of criteria’s in order to assure a high degree of medical knowledge and expertise throughout the entire course of treatment.

Dansk Sundhedssikring has a nationwide network of cooperation regarding treatments by chiropractors, physiotherapists and psychologists.

Regarding treatment by psychologist and physiotherapist, you will be contacted by a representative from our network within 24 hours, where you will be appointed a time with the provider that can meet your need for treatment.

You should not pay for the treatment yourself, when you use our network of providers. The bill will be settled directly between the provider and Dansk Sundhedssikring.

The insurance cover examination and treatment in Denmark. The insurance does not cover examination, treatment, acute injuries or trauma counselling abroad. If you after returning home find yourself in need of treatment, this will be covered according to the normal rules of the insurance. Dansk Sundhedssikring offer counselling on all topics. Including when you are abroad on holiday.