If your customer has a payment guarantee regarding GLA:D training, you must be aware that the entire course must be invoiced as a single course. GLA:D training is given a max amount of DKK 2,800, cf. the customer's payment guarantee/ref. Number.
- All invoices must appear on the invoice with the corresponding price and processing date.
- The text "completed" must be affixed to the invoice
In addition, the invoice must comply with our general invoice requirements.
If the above information does not appear on the invoice, it will be rejected. We will therefore request a new invoice with the correct information. This will increase the turnaround time.
If the invoicing cannot be met, the settlement must be made directly with the customer, who, after a completed GLA:D training, must upload the refund via My DSS.
We recommend therapists outside our network always receive a copy of the customer's payment guarantee, which Dansk Sundhedssikring/AP has received.