Produkter

Family360

Family360 ensures that you and your family receive health professional advice and guidance when a serious illness strikes you or one of your relatives. You will be assigned a personal contact nurse who can provide support and guidance throughout your duration in the public healthcare system.

Serious illness in a loved one can be overwhelming, and we want to ease the burden on you and your family. We help you through the difficult times and give you the support you need.

  • Helps you and your relatives in your encounter with the public healthcare system by preparing you for examinations and further treatment.
  • You and your relatives are also offered medical counselling and assistance by Familie360's medical consultants
  • You are offered help with reviewing medical records and answers to tests from your examination and treatment.
Terms and Conditions

The insurance includes

  • We assist with contacting the public hospital, e.g. with follow-up on referrals and ensuring compliance with applicable guarantees of investigation/treatment. For example, we help you book appointments for treatment or examinations, as far as the public hospital allows it.
  • Familie360 helps you and your relatives in your encounter with the public healthcare system by preparing you for examinations and further treatment.
  • Your personal healthcare advisor can assist with medical consultations via digital platforms or over the phone.
  • You are also offered help with reviewing medical records and answers to tests from your examination and treatment.

  • You and your relatives are also offered medical counselling and assistance by Familie360's medical consultants, e.g. regarding the relevance and adequacy of the planned examinations concerning your or your relatives' illness.

  • Booking transport
  • Contacting, for example, your pension company and municipal authorities
  • Assisting in the transition between hospitalisation and discharge to home
  • Contacting a social worker
  • Care and comfort calls for you and your family.

When you need to use your Family360 product

The nurse helps you find out where the contact nurse can best advise in the exact situation your family is in. We recommend that you report your injury online via My DSS, as it is the fastest and easiest way to register the necessary information. Reported damages are dealt with quickly and in most cases from day to day.