Our approach to the health field is based on a fact and evidence based collection and use of data. This is a central part of how work and navigate.
We continuously collect satisfaction ratings on our own initial customer handling as well as ask our customers to evaluate the further treatment process that we have initiated. This data is used to choose the treatment providers, public and private hospitals etc. which our customers rate as the best. The treatment providers/hospitals own satisfaction surveys are also a part of our overall assessments. In brief, we are the experts who screen and validate on behalf of our customers.
Our own registration of claims is used to adjust the process and to identify tendencies on a company level or across types of claims which are often invisible for the individual company (customer). We therefore offer you to use us as a sounding board for the company and can add value to act on.
Do you want us to share with you? Upon request, we can send you reports regarding client satisfaction and claims. Together, we can develop the reporting which best suits the requirements in your company.